Terms and Conditions
Terms and Conditions
Welcome to primedoko.com. We are an online marketplace and these are the terms and conditions governing your access and use of “PrimeDoko” along with its related Domain, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This site is owned and operated by Prime Doko Private Limited (Registration No.243016). The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.
2. LOVE AFFECTION
We ensure that we do everything with love and affection for the product.
3. CONDITIONS OF USE
A. As part of the registration as a customer of PrimeDoko you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email or SMS. To facilitate access to the online service on primedoko.com, you will receive a password. You are obliged to treat this password and any other access data confidential and protected from access by unauthorized third parties. PrimeDoko Reserves the right to refuse registration without giving reasons.
B. You indemnify PrimeDoko completely of any claim by third parties on first demand. By transmitting the contents to PrimeDoko, you grant PrimeDoko all exclusive rights of use over time, space and content without restriction, including transfer to a third party, which PrimeDoko requires for publication and dissemination, even in part, to PrimeDoko. PrimeDoko is entitled to store or release content, and reserves the right of cancellation, reduction, modification or correction of such content.
C. You may not use PrimeDoko outside the intended frame to disrupt or manipulate particular technical processes. Interventions with the intention to seek unjustified advantage to the detriment of PrimeDoko or other members will result in the immediate loss of the right to purchase on PrimeDoko and the revocation of the customer's account as a consequence.
D. You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by PrimeDoko.
E. In the password protected area on PrimeDoko you can access your recently shipped and/or completed orders. In this area you can also change, administer and save your own data and potential subscriptions of newsletters.
F. PrimeDoko reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions of this Section 3. Any claims for damages by PrimeDoko remain unaffected.
4. PRICES AND SHIPPING FEE
For orders on PrimeDoko the prices which are listed at the time of your order on the product page apply. These prices are inclusive of taxes and the final price (inclusive of taxes) are shown in the shopping cart page.
PrimeDoko provides the payment methods Cash on Delivery in selected major cities. PrimeDoko reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.
A. Delivery will only be given to the shipping address provided by you. It is your responsibility that it is possible to ship to the address during normal working hours.
B. PrimeDoko ship according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products or Delay from Seller Side.
C. PrimeDoko does not assume any sourcing risk especially with reference to a purchase by description. PrimeDoko is only obliged to ship from existing stock or from stock ordered from suppliers.
D. In some cases PrimeDoko will ship from its own production.
E. In cases of force majeure, shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which PrimeDoko cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by PrimeDoko.
F. PrimeDoko reserves the right to cancel the contract should delivery fail three times through fault of the customer. Payments already made will be refunded or store credit will be given depending on the scenario.
G. PrimeDoko asks you to immediately inform the deliverer and PrimeDoko as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help PrimeDoko to make its own claims against the supplier.
H. All delivery times mentioned are applicable after confirmation of order from us. For Cash on Delivery orders, this is after we have called and confirmed the order from your end. All order confirmations must be completed within 72 hours. After this time period if order is not confirmed by the customer, it is up to the discretion of PrimeDoko to cancel the order.
I. For returns policies, please check our section on Delivery and Returns.
7. DATA SECURITY
As part of your registration as a customer on PrimeDoko you will be asked to provide personal data. This is data which is required to process the contracts concluded on PrimeDoko. All personal data is confidential and will be treated by PrimeDoko in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions PrimeDoko uses the latest encryption techniques through our payment gateways.
8. IMAGE RIGHTS
All rights to use imagery on PrimeDoko lie with PrimeDoko or our partners. The use of the material – in whatever form – is prohibited unless explicit permission from PrimeDoko has been granted.
9. EXCHANGE POLICY
The sold products can only be exchanged if there is any damage or size issue. The company holds the right to exchange any product. If any other problem arises with the dress other than size issue and damage then the company’s decision will be the last.
10. FINAL PROVISION
A. Should any provision of this agreement be legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.
B. PrimeDoko reserves the right to amend these terms and conditions for future business. Excluded from this are unreasonable changes, especially pertaining to essential contract elements, such as the main benefits owed, which would be subject to a contract modification. PrimeDoko will notify you of changes to the Terms and Conditions in a timely. Notification of changes will include a reference to the possibility and the period of objection and the significance or consequences of the omission of contradiction. If you do not contradict the validity of the amended Terms and Conditions within two weeks of the day following the receipt of the notification of change to you, the amended terms and conditions shall be deemed accepted by you.